At Spark Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services—whether in person, online, or through electronic communication.
Information We Collect
We may collect the following information:
- Personal details (e.g., name, address, phone number, email)
- Insurance and billing information
- Health-related data relevant to treatment and care
- Appointment history and service usage
How We Use Your Information
We use your information to:
- Provide quality mental health and substance abuse services
- Manage your appointments and communicate effectively
- Process payments and insurance claims
- Maintain accurate health records
- Comply with legal and licensing requirements
Information Sharing
We do not sell or share your personal information with third parties, except:
- With your written consent
- With insurance providers for billing purposes
- When legally required (e.g., in cases of danger to self or others, court orders)
Data Security
We use administrative, physical, and technical safeguards to protect your information. All electronic health records are stored securely and accessed only by authorized personnel.
Your Rights
You have the right to:
- Access or request a copy of your health information
- Request corrections to your records
- Withdraw consent for non-essential communications
- File a complaint if you believe your privacy rights have been violated
For privacy concerns or questions, please contact us at sparkwellness747@gmail.com.